Head of design
Head of design

Design leader. Speaker. Bookbinder. Best known for saying complex things simply. Introvert with over 4 decades of experience. Currently Head of Design @finder. Formerly at fintech startups @OFX, @Prospa

English, Mandarin, Teochew
Time zone:
Sydney, Australia (GMT +10)

Biggest Successes

First ux design leader in 3 startups

Built 3 design teams at global fintech startups OFX (formerly OzForex), Prospa (small business loans) and Finder (financial comparisons). Experience as an individual contributor, manager and business leader in fast-paced environments.

Client and agency-side experience

8yrs working consulting/agency side; 8yrs working client-side. During this time, I've also run my own user experience consultancy for 4yrs. I intimately understand the differences working in internal and external teams.

Impact and influence as an Introvert

We live in a world where the extrovert ideal is desired. Having impact and influence as an introverted designer and leader is hard. Getting your introverted designers to come out of their shell is hard. I've developed techniques that help introverts have impact and influence without pretending to be an extrovert, and to get the most from your team.



Head of Design @Finder

Finder (finder.com.au & finder.com) and the Finder app is an award-winning fintech company, helping people around the world make better financial decisions and improve their lives.

Head of Design @Prospa

Responsible for building a design function from scratch in Australia’s fastest growing FinTech startup. Joining when Prospa was just 65 people, he grew the design team from 1 to 7 in the first 6 months, and up to 10 designers by 2019 with the startup at 200+ staff.  

Head of Design @OFX

OFX, previously known as OzForex is an Australian online foreign exchange and payments company. The company provides money transfer services to Travelex, MoneyGram, Xero, Capital One 360, and Macquarie International Money Transfers as well as individuals such as migrants and expatriates and small businesses.

Principal User Experience @Objective Digital

Mentoring fellow consultants and developing their UX and consulting skills. Timothy led the design process and oversee consulting projects to ensure that business and research objectives are met and that we deliver quality results.

Co-founder @UserX

Timothy co-founded UserX to create software for remote user experience research. They funded that development by providing straight-up UX consulting for businesses and the Singapore government.

Innovation consultant @Philips Electronics

Timothy worked with Soundbars, TVs, HD recorders, DVD players, touch-screen universal remotes, remotes that you wave around, wireframed lots of on-screen TV UIs, re-designed remotes, re-drew Quick Start Guides, re-writing product documentation, what worked and didn't work with product packaging, how to report UX findings better, discovered that I could wall mount a 42" LCD TV.

We support charities

✊ Engaged coach

Benefits corresponds to the paid price minus taxes, and service fees.

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Individual coaching

Why would you choose this coach?

If you are still thinking about enrolling to the Design Program, just imagine having a world class professional designer working with you on your projects. You will be able to learn great design concepts and how to apply these learnings to your own projects.

Book a session with Timothy if if you are an introvert or lead a team with introverts and want to increase your impact and influence on your team. Over the last 16yrs working client and agency-side, Thimothy developed practical techniques that you can apply immediately. You will remain true to yourself and do not have to pretend to be an extrovert.

✊ Engaged Coach.

Part of the benefits will be given back to the coach charity

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